1. Technical Competence: To equip students with the technical skills and knowledge required to diagnose and repair various types of mobile phones, including hardware and software issues.

  2. Safety Awareness: To instill a strong sense of safety practices, ensuring that students understand the potential risks associated with phone repair and how to mitigate them.

  3. Understanding Mobile Technology: To provide a comprehensive understanding of mobile phone technology, components, and how they function.

  4. Troubleshooting Skills: To develop the ability to identify and troubleshoot common problems and issues in mobile phones systematically.

  5. Component Identification: To teach students how to identify and understand the various components within a mobile phone, such as motherboards, screens, batteries, and connectors.

  6. Software Repair: To train students in resolving software-related issues, including operating system problems, firmware updates, and data recovery.

  7. Customer Service Skills: To instill effective communication and customer service skills, as phone repair often involves dealing with customers who are frustrated or concerned about their devices.

  8. Business Skills: To educate students about the business aspects of phone repair, including setting up a repair shop, managing inventory, and marketing their services.

  9. Ethical Considerations: To emphasize the importance of ethical conduct, data privacy, and respecting customer confidentiality.

  10. Quality Control: To stress the significance of quality control and ensuring that repaired phones meet industry standards.

  11. Adaptation to Technological Advances: To encourage students to stay updated with the ever-evolving mobile technology and adapt to new trends and innovations in the field.

  12. Problem-Solving Skills: To enhance problem-solving abilities, as each phone repair may present unique challenges that require creative solutions.

  13. Entrepreneurship: For those interested in starting their own phone repair business, the course may also aim to provide the knowledge and skills required to run a successful entrepreneurial venture in this field.

Course Content


  1. Mobile phones acronyms and terminologies
  2. Mobile phone bands and their uses
  3. Types of mobile phones
  4. Phone accessories and their functions
  5. Types of menus and sub-menus


  1. Structure of mobile phones
  2. Hardware components
  3. Software components


  1. Electronic components in mobile phones
  2. Preventive maintenance
  3. Corrective maintenance
  4. Common tools and equipment for hardware and software repairs.
  5. Safety in mobile phone workshop
  6. Common hardware problems
  7. Common software problems


  1. Basic trouble-shooting
  2. Tracing and fault finding in hardware
  3. Fault finding in software


  1. Setting up a mobile phone work shop
  2. Facilities/equipment for mobile phone workshop.
  3. Managing a mobile phone business
  4. Carrier opportunities




  1. Identify Hardware Components: By the end of the course, students will be able to visually identify and label major hardware components inside a computer, including the CPU, motherboard, RAM, and hard drive.

  2. Diagnose Hardware Issues: Students will demonstrate the ability to diagnose common hardware problems, such as overheating, power supply failures, and faulty RAM, by utilizing diagnostic tools and methods.

  3. Assemble and Disassemble Computers: Upon completing the course, students will successfully assemble and disassemble a desktop computer, showcasing proper handling and organization of components.

  4. Perform Operating System Installation: Students will install and configure operating systems (e.g., Windows, Linux) on a computer, ensuring that drivers and necessary software are properly installed.

  5. Virus and Malware Removal: After the course, students will be able to detect and remove viruses and malware from a computer system while preserving user data and system functionality.

  6. Data Backup and Recovery: Students will demonstrate the ability to perform data backups and execute data recovery procedures, ensuring minimal data loss in case of hardware failures.

  7. Troubleshoot Network Issues: By the course’s end, students will be able to troubleshoot common network connectivity issues, including configuring routers, switches, and resolving IP address conflicts.

  8. Customer Interaction: Students will exhibit effective communication and interpersonal skills when dealing with customers, explaining technical issues in a clear and understandable manner.

  9. Adherence to Safety Practices: After completing the course, students will consistently follow safety protocols and best practices, such as ESD (Electrostatic Discharge) prevention and safe handling of computer components.

  10. Documentation and Reporting: Students will maintain comprehensive repair records and generate clear reports detailing the issues identified, repairs conducted, and parts replaced.

  11. Up-to-Date Knowledge: Graduates will exhibit a commitment to staying current with industry trends and technologies in computer repair and maintenance.

  12. Quality Assurance: Students will adhere to quality control standards, ensuring that repaired computers meet or exceed industry and manufacturer specifications.

  13. Time Management: Students will efficiently manage their time to diagnose and repair computer issues within reasonable time frames, minimizing downtime for customers.

Course Content

Module 1: Introduction to Computer Hardware

  • Understanding computer components and their functions
  • Differentiating between desktop and laptop hardware
  • Tools and equipment used in computer repair

Module 2: Computer Assembly and Disassembly

  • Proper handling of computer components
  • Step-by-step assembly and disassembly of a desktop computer
  • Assembling and disassembling laptop components

Module 3: Hardware Troubleshooting

  • Diagnostic techniques for common hardware problems
  • Identifying and replacing faulty components (e.g., RAM, hard drive, power supply)
  • Preventative maintenance and cleaning

Module 4: Operating System Installation and Configuration

  • Installing Windows and Linux operating systems
  • Driver installation and updates
  • Configuring the operating system for optimal performance

Module 5: Software Troubleshooting

  • Identifying and removing viruses, malware, and unwanted software
  • Software updates and optimization
  • Data backup and recovery methods

Module 6: Network Troubleshooting

  • Basic networking concepts
  • Diagnosing network connectivity issues
  • Configuring routers and switches

Module 7: Customer Service and Communication

  • Effective communication with customers
  • Customer needs assessment and problem explanation
  • Handling customer concerns and inquiries

Module 8: Safety and ESD Practices

  • Electrostatic Discharge (ESD) prevention and safety protocols
  • Safe handling of computer components
  • Fire and electrical safety

Module 9: Documentation and Reporting

  • Keeping repair records and documentation
  • Preparing repair reports and invoices
  • Legal and ethical considerations in record-keeping

Module 10: Industry Trends and Professional Development

  • Staying updated with the latest computer technologies
  • Continuing education and certification options
  • Building a career in computer repair and IT support

Assessment and Practical Labs:

  • Hands-on practical exercises and labs for hardware and software troubleshooting
  • Quizzes and assignments to evaluate knowledge retention
  • Final repair projects on real-world computer issues

Certification: Participants who successfully complete the course and demonstrate competency will receive a certificate in Computer Repair.

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